In 2021, the global revenue of the customer experience personalization and optimization software and services industry was estimated at 7.6 billion U.S. dollars, and the source projected that it would increase to 11.6 billion by 2026. That represents an increase of over 65 percent in the presented period.
Customer experience personalization and optimization software and services revenue worldwide from 2020 to 2026
(in billion U.S. dollars)
* Forecast. An exponential development of the values was assumed to estimate the annual values between 2020 and 2026, which were provided by the source.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Statista. (January 31, 2022). Customer experience personalization and optimization software and services revenue worldwide from 2020 to 2026 (in billion U.S. dollars) [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1333448/cx-personalization-optimization-revenue-worldwide/
Statista. "Customer experience personalization and optimization software and services revenue worldwide from 2020 to 2026 (in billion U.S. dollars)." Chart. January 31, 2022. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1333448/cx-personalization-optimization-revenue-worldwide/
Statista. (2022). Customer experience personalization and optimization software and services revenue worldwide from 2020 to 2026 (in billion U.S. dollars). Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1333448/cx-personalization-optimization-revenue-worldwide/
Statista. "Customer Experience Personalization and Optimization Software and Services Revenue Worldwide from 2020 to 2026 (in Billion U.S. Dollars)." Statista, Statista Inc., 31 Jan 2022, https://www.statista.com/statistics/1333448/cx-personalization-optimization-revenue-worldwide/
Statista, Customer experience personalization and optimization software and services revenue worldwide from 2020 to 2026 (in billion U.S. dollars) Statista, https://www.statista.com/statistics/1333448/cx-personalization-optimization-revenue-worldwide/ (last visited November 21, 2024)
Customer experience personalization and optimization software and services revenue worldwide from 2020 to 2026 (in billion U.S. dollars) [Graph], Statista, January 31, 2022. [Online]. Available: https://www.statista.com/statistics/1333448/cx-personalization-optimization-revenue-worldwide/
